At Sportcounty we stand by the quality of our products with a full satisfaction guarantee! If you’re not completely happy with your purchase, you have 5 days from the date of delivery to decide whether you’d like to keep or return the items.

Conditions for Returns

To qualify for a return, your items must be unused, with all tags still attached, and in their original packaging. The products should be in the same condition as when you received them.

Our Refund Promise

We offer a complete refund of the purchase price for any items returned in accordance with our policy. Once we receive your return, we’ll process your refund within 48 hours.

Return Shipping & Voucher

Please note that the cost of return shipping is the responsibility of the customer. Once we receive your returned items, you’ll be issued a store voucher equal to 100% of the original purchase price, which can be used on any future purchase without restrictions.

How to Initiate a Return

To arrange a return, please contact us either via chat or by email at return@sportcounty.com. We’ll respond to all inquiries within 24 hours and guide you through the return process. Please note that returns will be processed through our location in Italy.

We’re committed to ensuring your shopping experience with Passion Shop is a positive one!